NEWSMY STORAGE
5YEAR
WARRANTY
WARRANTY
USB drives, memory cards & card readers
All NEWSMY USB flash drives, SD and microSD / TF cards, and card readers are covered by a 5-year warranty.
PRODUCT SUPPORT & WARRANTY
Long-term confidence.
Dedicated support.
From choosing a format to discussing an existing purchase.
LASTING PEACE OF MIND
Warranty you
can count on.
Long-term warranty support
across our storage range.
NEWSMY STORAGE
3YEAR
WARRANTY
WARRANTY
SSDs & memory modules
All NEWSMY solid-state drives and memory modules are covered by a 3-year warranty.
For after-sales assistance, share your model, purchase channel and order reference with our storage team.
Get warranty supportAFTER-SALES ASSISTANCE
A clear next step
for your product.
Our international storage team handles product and warranty inquiries. The published warranty period is 5 years for USB drives, memory cards and readers, and 3 years for SSDs.
Prepare the purchase details
Provide the model, capacity, purchase channel, order reference or proof of purchase, and the destination country. Include a serial or batch reference if one is available.
Describe the issue
Tell us the host device, operating system, connection and the steps that reproduce the problem. Relevant photographs or error messages can help the team review your request.
Confirm the next steps
The team will review the product and purchase information, confirm the applicable terms, and advise the next steps. Contact the team before arranging a return shipment.
Warranty terms for your order
The warranty period does not replace the full order terms. Ask for the applicable start date, coverage, exclusions, return procedure and shipping arrangements with your quotation or purchase documentation.
Prepare a support inquiry →Product selection
Tell us your device, required capacity and usage. We can discuss the appropriate format and model.
Ask about a product →Specifications & documents
Request documentation for the exact model, capacity and destination market. Reports apply to their identified samples and scope.
Request documents →After-sales assistance
Include the model, capacity, purchase channel, order reference and a description of the issue.
Contact our team →HELPFUL TO KNOW
Storage essentials.
Are TF and microSD different products?
TF is another commonly used name for the microSD card format. Select the capacity and performance class for your host device.
Does every M.2 slot support NVMe?
M.2 describes a form factor. Your host must also support the drive's NVMe interface, keying and dimensions. Check the host specifications before ordering.
How long is the warranty?
USB flash drives, SD and microSD / TF cards, and card readers have a 5-year warranty. Solid-state drives and memory modules have a 3-year warranty. For warranty support, contact our team with your model, purchase channel and order reference.
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